Retreat Payment Policy
After you have sent in the completed Reservation Form and we have confirmed availability on your selected Retreat, we will send you a courtesy hold confirmation (ie. Your tentative booking) via email that is valid for 3 days.
Reservations require AU$500 payment within 3 days of the time the reservation is made or your tentative booking is automatically released. A second payment of AU$1000 pp is due by March 14th and full Payment is required by the 30th April 2016.
Payment Details will be sent to you in the confirmation email, you can pay by Paypal (Visa, MasterCard) or direct transfer.
For places that have a wait list a 24hr tentative booking will be offered.
“Cancellation” is defined as not attending your scheduled YogaOne Ocean Earth Retreat, including postponing or rescheduling.
“You” refers to the guest booking a YogaOne Ocean Earth Retreats.
“We” refers to YogaOne Ocean Earth Retreats.
If you cancel your trip, YogaOne Ocean Earth Retreats does not offer refunds for any reason. Part of your payment may be used as credit for another retreat to be taken within one year of your original retreat date. We will happily transfer your credit to another guest as per your arrangement.
Depending on when you cancel, cancellation penalties may apply. Fees are determined by the following schedule:
- If you cancel more than 90 days before your retreat start date, 85% of your payment may be applied to another Retreat.
- If you cancel 60 – 89 days before your retreat start date, 70% of your payment may be applied to another Retreat. You will forfeit 30% of the price of your retreat.
- If you cancel 30 – 59 days before your retreat start date, 40% of your payment may be applied to another Retreat. You will forfeit 60% of the price of your retreat.
- If you cancel 30 days or less before your retreat start date, you will forfeit your entire payment.
Exceptions to our policy cannot be made for any reason. We do not offer credit for a guest arriving late or leaving early. You must submit your signed Reservation Form and Waiver Agreement form within one week of booking or 90 days prior to retreat start date, whichever comes first. Guests who fail to do so, may be subject to an automatic cancellation and the above policy will apply.
YogaOne Ocean Earth Retreats Cancellation Policy
While we have never cancelled a retreat to date. If YogaOne Ocean Earth Retreats must cancel a booked retreat date for any reason other than an Act of God, Natural Phenomenon or Political Act, you may transfer your full retreat payment to another retreat if scheduled, or you may request a refund of your payments to us, constituting a full settlement.
YogaOne Ocean Earth Retreats is not responsible for your expenses incurred in preparation for any canceled retreat, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip.
YogaOne reserves the right to substitute Sasha or Waveney for other personnel should unavoidable circumstances arise.
Travel and Cancellation Insurance
To join the retreat you must have travel, medical and liability insurance. Please be sure that your insurance policy covers you for all adventure sport activities, medical emergencies & trip cancellation.
Depending on the policy and conditions, travel cancellation insurance will pay for some or all cancellation fees. With most agencies, insurance must be purchased within 14 days of making your reservation.